Shipping Policy

At Marshall Roams, we are committed to delivering your travel accessories, camping gear, hiking gear, and luggage safely and on time. Please review our Shipping Policy before placing an order.

Shipping Coverage

We proudly ship orders worldwide. Delivery availability may vary depending on your location. If your region is not serviceable, our team will contact you after order placement.

Processing Time

  • Orders are processed within 2–5 business days after confirmation.

  • You will be notified once your order has been dispatched.

  • Processing may take longer during peak seasons, sales, or holidays.

Delivery Time

  • Delivery times vary depending on the destination country or region.

  • Estimated delivery time will be provided once your order has been shipped.

  • Unexpected delays may occur due to customs, weather, or courier issues.

Shipping Method

All orders are delivered through trusted courier and logistics partners. Deliveries are made to the address provided during checkout. Please ensure your address and contact details are accurate.

Payment on Delivery

Marshall Roams operates on a Cash on Delivery (COD) basis only. Customers must pay the full amount at the time of receiving their order. Failure to make payment will result in the order being returned to us.

Shipping Costs

Shipping charges (if applicable) will be calculated and displayed at checkout. In some cases, promotional offers may include free shipping.

Order Tracking

Once your order is shipped, tracking information will be provided (where available) so you can monitor your delivery status.

Undeliverable Orders

If a package is undeliverable due to incorrect address details, refusal to accept delivery, or failure to pay on delivery, the order may be returned to Marshall Roams. In such cases, additional shipping charges may apply for re-delivery.

Contact Us

For any questions or concerns about your shipment, please contact us at:
Email: [email protected]